What is a claim or indemnity?
The law restricts payment under insurance contracts to only those amounts as are required to indemnify you for your losses. The proper application of the principle of indemnity ensures that people receive the actual amount of their loss, no more and no less.
One of the benefits of having a broker is that if you have an incident, the broker can help take care of all the arrangements on your behalf. Brokers ensure that the necessary steps are taken and information gathered and then file the claim reports. They will also serve as your advocate in the event of any dispute with your insurance company, improving your odds of a prompt and fair settlement.